In today’s digital environment, increasing numbers of consumers are making online enquiries on both company and aggregator web sites, with many not completing transactions online. Incomplete online enquiries are probably the best source of warm leads your company gets, however data volumes are often unmanageable and opportunities to sell are lost.

At City Park Technologies we have a solution……the CPT Lead Qualification Programme. This service will;

• Maximise the value of incomplete online data or from offers made to customers but not yet taken up.

• Provide additional capacity to effectively manage quality and quantity of leads from online channels.

This can all be achieved by utilising the data gathered through your own website or the aggregator websites on which you are listed.

How do we do it?

CPT receive the incomplete data generated online at regular intervals throughout calling hours. This information is fed directly to our system, ready for an outbound telephone call to be placed by a member of our team. This can be a real time process, providing the fastest opportunity to make telephone contact with your potential customer and follow up on the warm leads generated online.

What could you Gain?

Agents at CPT can qualify leads and pass to your internal sales team, or alternatively, provide you with additional resource to convert and process the sale on your behalf. Our approach has generated case studies showing conversion of up to 40% of qualified opportunities, proving that there is much to be gained from following up on your online enquiries.

If your interested in discovering more about this service and how CPT can help maximise the value on your incomplete online data contact us for further information.

Cont