City Park Technologies offers a suite of Managed Technology Solutions specifically focused to give clients all the benefits of an in-house contact centre solution, without the need to purchase and operate expensive telephony platforms.

Our Remote Dialler service works as follows:
• City Park Technologies host and manage dialler technology as Managed Service Provider
• The dialler can operate in a number of pacing modes specific to the target market, with scripts expertly designed to suit the business requirement
• Clients pay for the service on a usage basis, which can flex in line with business demand
• Clients benefit from substantial productivity gains and increased MI, without the headache of managing or investing in dialler technology and in-house support staff

Dialler Administration and Support